How To Make A Genius Bar Appointment

Do you have a problem with an Apple product? If you have an Apple Store nearby, you should know that they all have a Genius Bar. A place where specialized technicians will help us to resolve any incidents we may have with any of the company’s products. In this article, we will help you make a Genius Bar Reservation

What is the Genius Bar Appointment?

Genius Bar is a counter with specialists ready to answer any technical questions about your Mac, iPod, or iPhone, often completely free of charge, offering on-site help and support for Apple products. They can also do repairs, but you have to pay for non-warranty services.

The experts at the Genius Bar are specially trained by Apple to provide technical support, diagnosing problems, solving them if possible in the store itself, or managing the shipment to the Apple repair center. They provide a direct repair service for Mac users, but after the success of the iPod and the arrival of the iPhone, they began to have staff dedicated exclusively to solving the type of quick doubts that can arise with these products.

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Apple Support App: Steps to Make A Genius Bar Reservation

To be able to use this service, it is not enough (in most cases) to go to the store, but they advise us to make an appointment. If we go without an appointment, they may not be able to attend you. We will explain the steps to make an appointment in a Genius Bar correctly.

1. First of all, you will have to download the official app from the Apple Store, which is compatible only with the iPhone and iPod Touch.
2. After downloading the App, select your device.
3. Once you access it, Tap on the Service you want to avail. For this article, we will reserve a reservation for physical damage. So will click Repairs & physical damage.
4. Click on the issue for which you want a Genius Bar Reservation.
5. After you will be promoted to another screen and you can choose to have support either via Chat or Call.
6. Alternatively, you will be promoted to choose to Find Authorised Locations.
7. Then, you choose the date and time that best suits us (we can only book from today to 7 days, that is, a week).
8. To finish, just press the Reserve button.

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We can add the appointment to our calendar if we wish, which will appear in our notification center to remind us.

Genius Bar appointment via the website

You can get Genius bar appointment via Apple’s support web site. Here is how:

1. Go to Apple’s Genius Bar web site.
2. Scroll down and Select Get hardware help.
3. Click on the device or the service that you need help with.
4. Select Repairs and Physical and then choose your issue or you can choose “The topic is not listed” option.
5. Select “Bring in for Repair”
6. Then enter your Apple ID and password
7. Select your location.
8. Select the date and time.
9. To finish, just press the Reserve button.

How to prepare for your appointment

• You will need to have your Apple ID password.
• Back up your data.
• Make sure to bring all of the hardware and with you.