Many Apple Watch users are unable to use the Facebook Messenger App because they see an error message saying “Log in from the paired iPhone” when they attempt to open the app.
They are unable to view the complete content of the message they receive. Moreover, users tried to uninstall and reinstall the App on both iPhone and Apple Watch and even tried to factory reset, but nothing works.
In this article I will explain how you can troubleshoot this problem on your Apple Watch.
You may like “How to Clear your Siri History“.
Page Contents
Re-install App on your Apple Watch and iPhone
You can fix this problem by uninstalling and reinstalling Messenger App on your Apple Watch. Follow these steps:
- Uninstall Facebook Messenger App from Apple Watch.
- Uninstall Messenger App on your iPhone.
- Install Messenger App directly on your Apple Watch.
- Install Messenger App on your iPhone.
- Login Messenger App on your iPhone.
Bluetooth Settings
Make sure that Bluetooth is turned on your iPhone. To check this go to Settings > Bluetooth. Alternatively, try to turn off the Bluetooth and then wait for 10-15 seconds and then turn on Bluetooth.
Force restart your iPhone
- On an iPhone X or later: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the recovery-mode screen.
- On an iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the recovery-mode screen.
- On an iPhone 7 or iPhone 7 Plus: Press and hold both the power side and Volume Down buttons at the same time. Keep holding them until you see the recovery-mode screen.
- On an iPhone 6s or iPhone 5s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery-mode screen.
Background App Refresh
Check if ‘Background App Refresh’ for Facebook and Facebook Messenger is turned on. To check this, go to Settings > Background App Refresh. Then toggle to turn on Background App Refresh for Facebook and Facebook Messenger App.
Try Contacting Apple Support
If the problem is still not resolved, I recommend my readers to contact Apple Care. You can also reserve your Genius Bar reservation. Leave a Comment Below if you have any queries.
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